VATSIM Conference: Connexion 2017
29 & 30 July, London
Accepts, reviews and processes applications and requests of Members to Supervisor status. Submits requests to the Board of Governors for approval or disapproval and notifies individuals and Regional Directors of the Board’s decision regarding all such applications. This Governor is also responsible for maintenance of VATSIM database records regarding Supervisor ratings status and monitors the performance of and conducts investigations into complaints involving Supervisory personnel. Takes action as appropriate and in accordance with any rules and bylaws to suspend and/or downgrade individuals from Supervisor status when warranted. Provides assistance as needed for training or resolution of Supervisory issues.

Responsible to:

  • VATSIM Founders Team
  • VATSIM BoG Team

Position Duties:

  • Leads and manages the Supervisor Team
  • Sets direction and strategy for Supervisor role and duties
  • Receives complaints and assigns those complaints to the appropriate area for investigation and resolution
  • Accepts, reviews and processes applications and requests of members to Supervisor status
  • Submits requests to the Board of Governors for approval of new Supervisors and notifies individuals and Regional Directors of the Board’s decision regarding all such applications
  • Responsible for maintenance of VATSIM database records regarding Supervisor status and monitors the performance of and conducts investigations into complaints involving Supervisor actions
  • Takes action as appropriate and in accordance with any rules and bylaws to suspend and/or downgrade individuals from Supervisor status when warranted
  • Provides assistance as needed for training or resolution of Supervisory issues

Board of Governor Duties:

  • Attend Board of Governors meetings as outlined in Article §2.07 of the VATSIM Code of Regulations
  • Maintain a regular monthly online presence and be willing to answer questions from members if connected with staff callsign
  • Assist with duties as a VATSIM Supervisor when logged into the network with a rating of Administrator
  • Enforce the policies of VATSIM both on and off the network
  • Interact with other members of the Board of Governors, the VATSIM Executive Committee and/or individual Regional Directors as needed to accomplish their individual and collective duties
  • Actively contribute to the development of VATSIM policy, procedures and plans

Position Holder Attributes:

  • Be a member of good standing in VATSIM for more than two years at the time of application, including at least 12 months as a Supervisor
  • Demonstrated ability to make and keep commitments
  • Expectation of availability to attend all scheduled meetings for the duration of the meeting and engage daily in email and voice communications with other BoG members in furtherance of VATSIM policy and procedures and effectively engage with staff, members, and the professional media in problem-solving and relationship building
  • Have excellent knowledge of the VATSIM Code of Conduct, Code of Regulations, Global Ratings Policy, Transfer and Visiting Controller Policy and VA/VSOA
  • Have proven ability in the management of a small group of people
  • Be able to work effectively and build relationships within a volunteer organization
  • Have proven ability with the use of Flight Simulation software and VATSIM Pilot and ATC Client Software
  • Able to leverage the strength of the organization to solve problems and find resources to apply to issues globally